Privacy Policy

Last updated: February 2025

Who we are

Evolfe is a trading name of Fixfactor Ltd (Company No. 12142547), registered in England and Wales. Our registered address is Spaces Victoria, 25 Wilton Road, London SW1V 1LW.

For any questions about this policy, contact us at hello@evolfe.co.uk or call 020 8543 7088.

What data we collect

We may collect the following information when you use our website or contact us:

  • Name and email address (via our contact form)
  • Phone number (if provided)
  • Company name and service interest (if provided)
  • Message content you send us
  • Technical data such as browser type, IP address, and pages visited (via server logs)

How we use your data

We use your personal data to:

  • Respond to your enquiries and provide the services you request
  • Send you information related to your enquiry
  • Improve our website and services

We will not sell, distribute, or lease your personal information to third parties unless we are required by law to do so.

Legal basis for processing

We process your data under the following legal bases as defined in the UK GDPR:

  • Consent: When you submit a contact form, you consent to us processing your data to respond to your enquiry.
  • Legitimate interest: To improve our website and services based on usage patterns.
  • Contractual necessity: When we need your data to fulfil a service agreement.

Data retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Contact form submissions are retained for up to 12 months unless an ongoing business relationship exists.

Your rights

Under UK GDPR, you have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request restriction of processing
  • Data portability

To exercise any of these rights, email us at hello@evolfe.co.uk.

Cookies

Our website uses essential cookies required for the site to function. We do not currently use analytics or advertising cookies. If this changes, we will update this policy and provide appropriate notice and consent mechanisms.

Third-party services

Our website may contain links to other websites. We are not responsible for the privacy practices of external sites. We encourage you to read the privacy policies of any third-party sites you visit.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

Complaints

If you are not satisfied with our response to your data protection query, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.