Managed IT Services
IT that works for your business
Emergency fixes when things break. Proactive support so they don't. Automation to help you do more with less. One partner for all of it.
How we think about IT
Every business needs a different mix. Some need all three. Some start with one and grow into the rest.
Resolve
Something broke. We fix it.
Emergency repairs, troubleshooting, and hands-on fixes. On-site or remote. When your tech fails, we get you back to work — fast. Device repairs handled in-house through Fixfactor, our repair workshop with 220,000+ fixes behind it.
- Hardware & device repairs
- Emergency troubleshooting
- On-site or remote support
- Same-day response available
Prevent
Stop problems before they start.
Proactive monitoring, security audits, patching, backups, and compliance. We keep your systems healthy so you don't need emergency fixes. Cyber Essentials preparation, network security, and ongoing infrastructure management.
- Proactive monitoring & patching
- Security audits & compliance
- Backup & disaster recovery
- Network management
Evolve
Use technology to move faster.
Your team wastes hours on repetitive tasks — manual reporting, data entry, email triage, meeting admin. We audit your workflows, find the bottlenecks, and automate them using the best available tools. That includes AI where it genuinely helps — not as a buzzword, but as a practical time-saver.
- Workflow audit & optimisation
- Process automation
- AI tools setup & training
- Technology strategy
Who we work with
We serve specific sectors because generic IT support doesn't cut it. Each one has different problems. We know what they are.
Coworking Spaces
Space operators & their members
“Members expect fast WiFi and working tech. When it breaks, they blame the space. You need IT support that understands shared environments.”
Dedicated tech concierge on-site. Network & WiFi management. Member device support. Meeting room AV. We handle the tech so you can focus on running the space.
View details & pricingSMEs & Startups
Businesses with 5–50 people
“You don't have an IT department. When something breaks, the 'tech person' drops everything. Half the issues don't get fixed properly.”
We become your IT department. Proactive monitoring, unlimited support tickets, on-site visits when needed. Fixed monthly cost. Your team focuses on their actual job.
View details & pricingSchools
Primary, secondary & independent
“200 iPads, a fleet of Chromebooks, teachers who need things fixed yesterday, and an IT budget that hasn't grown since 2019.”
Device repairs in 1–3 days through our in-house Fixfactor workshop. MDM setup and management. Fleet planning so you buy smart. Staff training so they need us less.
View details & pricingPlanning an office move?
We handle the entire IT relocation — servers, workstations, networks, cabling. Pre-move audit to day-one support. Zero downtime target.
How we start working together
No long procurement processes. No six-week onboarding. Four steps, and you have IT support.
Discovery Call
30-minute conversation about what you need. No sales pitch — just understanding your situation.
Audit & Recommendation
We assess your current setup and recommend the right level of support. Honest advice, even if the answer is 'you don't need us yet.'
Proposal & Agreement
Clear scope, clear pricing, no hidden fees. Monthly, per-job, or per-hour — whichever fits your business.
Onboarding & Support
We get set up, document everything, and start working. You'll have a direct line to your account manager from day one.
Not sure what you need?
Book a free 30-minute discovery call. We'll listen, ask the right questions, and recommend the right level of support. No obligation, no sales pitch.